The print-on-demand industry was exploding. Artists and designers wanted to monetize their creativity without the nightmare of inventory management. But the gap between "upload artwork" and "customer receives product" was a maze of manual processes, disconnected systems, and fulfillment chaos.
Orders came from everywhere — Etsy, Amazon, eBay, WiSH, custom storefronts. Each platform had different APIs, different order formats, different shipping requirements. Without unified order management, sellers were drowning in multiple dashboards, missing orders, and watching their customer ratings tank.
The warehouse floor was even worse. Workers spent 80% of their shifts walking — finding items, gathering supplies, moving between stations. Print jobs weren't batched intelligently, so identical designs ran one at a time instead of together. Labels printed wrong. Orders shipped late. Returns piled up. Scaling meant hiring more people to do the same inefficient work.